Privacy Policy: Johnson City Well Pump Repair
How we handle the information you send when you call or submit a form.
Last updated September 29, 2026.
Information we collect
When you submit a form we collect what you enter: your name, phone number, ZIP code, the service you select and your message. When you call, our phone provider may log your number, the time and length of the call, and, if call recording is enabled, the call audio.
Phone calls
Calls to this site’s phone number may be recorded. Calls are routed through a call-tracking provider (CallRail), and call details and recordings may be shared with third-party providers, such as our call-tracking and phone service providers.
How we use it
We use your information to respond to your request and to connect you with one independent local well & pump professional who can contact you about it. The service is free for homeowners; participating professionals pay us for referrals. We do not sell your information to data brokers or advertisers.
Who we share it with
- The independent well & pump professional we connect you with.
- Service providers that run this website, our forms (for example, a form-processing service) and our phone line.
- Authorities, if required by law.
Cookies and analytics
This site does not use advertising cookies. It uses a call-tracking script from CallRail, which may set cookies or use similar technology to show a tracking phone number and measure which visits lead to calls. Form submissions are processed by Formspree.
Your choices
To ask us to delete your information, call (423) 872-2950. Information already passed to an independent professional is handled under that professional’s own policies.